Delivery & Shipping

Delivery Times
Our total delivery time, from the completion of your order to your package arriving, is 6-14 days depending on the product. Full details are available here...
Wed, 13 Oct, 2021 at 3:26 PM
My Order Status
You can check your order status here. In the fields provided, please enter the order number shown in your confirmation email (it will start "US4...&quo...
Wed, 13 Oct, 2021 at 3:26 PM
Shipping Costs
Shipping (excluding Alaska, Hawaii, Virgin Islands and Puerto Rico) starts at $9.99. Prices vary according to product choice and quantity. More detailed...
Wed, 13 Oct, 2021 at 3:27 PM
Missing Order Part
Please note that products with different packaging requirements are shipped separately, so a single order can be spread over as many as 3 deliveries. If yo...
Wed, 13 Oct, 2021 at 3:27 PM
Mixed up order
I'm very sorry about the inconvenience. To check your case and assist you as well as possible, please contact our Customer Service team.
Thu, 21 Oct, 2021 at 2:56 PM
Delivery complaints
We kindly ask you for a bit more patience, most delivery questions resolve by themselves within a few days. Please be aware that some delays might happe...
Mon, 28 Mar, 2022 at 10:12 PM